The standard processing time is 24 – 72 hrs.
This processing time can change due to sales and/or holidays.
Once the payment has been verified, your products will be shipped within 7 – 14 business days.
Business days are Monday – Friday.
Please avoid delays in shipping by matching the shipping and billing address at checkout.
ALL SALES ARE FINAL, due to the nature of this business.
Exchanges (if applicable)
- We only replace items if we have sent you the wrong item
- If you need to exchange an item, for the same item, send us an email at sales@blackitalyhairco.com
- Send your item to: 10860 Warwick Blvd., Newport News, Va. 23601.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
We don’t guarantee that we will receive your returned item.
The standard processing time is 24-72 hrs. Once the payment has been verified, your products will be shipped within 7-14 business days.